Order My Steps Dancewear is a family owned business, which opened the retail location in July 1998. Due to changing economic climate and family obligations, the decision was made to close the retail location in March 2013, but continue the business via e-commerce. We are working to provide the same level of personal service to our many faithful customers that we have developed relationships with over the years in the Chicagoland area and around the country. And, we hope to provide quality merchandise and service to many more we have yet the priviledge to meet.




(mail only)
9449 S Kedzie
#395
Evergreen Park, Illinois 60805

email: sales@ordermystepsdancewear.com

HOURS OF OPERATION:

Monday - Friday 10am - 6pm
SATURDAY / SUNDAY /AND ALL MAJOR HOLIDAYS - C L O S E D



sales@ordermystepsdancewear.com

Shipping Information:

We ship generally via United States Postal service to addresses. However,shipping via UPS and Fed Ex is an option

Shipping is based on the dollar amount of the order

Allow ample time for processing and delivery. Shipment of instock items usually occurs within 1 - 3 days (not including weekends and holidays)of receipt of order. Allow at least 7 - 10 business days for delivery of your order. If you have a specific deadline, please send an email or give us a call when you place your order for priority consideration.

Refund, Returns and Cancellation Policies:

1. Orders can be emailed, mailed or electroni- cally submitted or phoned in.

2. When submitting orders please use our stock numbers or descriptions, including color and size.

3. RETURNS OF MERCHANDISE SUBJECT TO A 20% RESTOCKING FEE. The customer is responsible for return shipping fees and reshipment costs (except in cases of defective merchandise)

a. Returns or exchanges must be received no more than 30 days after delivery of shipment to the customer

b. NO RETURNS / EXCHANGES OF TIGHTS, UNDERGARMENTS Gift Items, Accessories, Praise Accessories,Dance Dance Bags or items that have been worn, altered, laundered, not in original packaging, have been written on or had the merchandise tags removed.

c. ITEMS MARKED AS SPECIAL ORDER ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE

d. Order Cancellations must be received within 24 hours of placing the order. Once an order has been placed AND prepared for shipping OR has already shipped, 20% RESTOCKING FEE applies if request is submitted for cancellation.

f. Shipping fees are not refundable.

g. Restocking fees are not charged for exchanges. However, the customer is responsible for shipping cost to return item(s) and for reshipment costs. PLEASE NOTE items listed in 3a and 3c above that ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE

4. Replacement for claims of defective merchandise are subject to inspection by Order My Steps Dancewear staff and agreement of the manufacturer to replace the item. Please call or email for return authorization before returning the merchandise.

5. SPECIAL ORDERS MUST BE PAID IN FULL and are not exchangeable for any reason except manufacturer defect. (Please refer to #4)

6. Claims for discrepancy must be made within 7 business days of receipt of the shipment

We accept VISA, MASTERCHARGE, AMERICAN EXPRESS, DISCOVER, DEBIT CARDS, MONEY ORDERS, CASHIER'S CHECKS

We are required to collect sales taxes for orders delivered within the state of Illinois. The current rate is 9.25%